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Member Name Shawntrell
Gender Female
Location Goodlettsville,TN
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    • Hello, I am a follower of Christ and lover of people. I am a ReadyWriter of God and I enjoy life, laughter, building up the human soul by the might of my Spirit and encouraging revival of the imagination and Expectation!

        • The complete works of Oswal Chambers, The Shack

        • Clear and present Danger, Shawshank Redemption, Iron Monkey, Passion of the Christ, Enemy of the State, Love Jones, Men of Honor, A time to Kill, The Help, Family Reunion(Tyler Perry) .. just to name a few

        • House, Fringe, Fraizer, Kitchen Nightmares, CSI, Dateline, 20/20, Snapped, History Channel, Nature channel, Dr. G, The First 48, Good Times, Sanford and Son, Super Natural, TD Jakes, Creflo Dollar, Rod Parsley and Pastor Joseph Prince....

        • Maya Angelou, Oswald Chambers, Paul Laurence Dunbar, Langston Hughes


        • Jesus!

        • The Law convicts the Best of us --God's Grace saves the Worst of us

        • Cooking, writing, dancing, making music, camping, singing, playing pool, throughing darts, bowling, giving make overs, creating recipes, horse-back riding, working out and volunteering.

          GOODLETTESVILL, TN 37072

          Summary of Qualifications

          • Excellent customer service and management skills(very efficient)
          • Strong interpersonal, filing and organizational skills, file/claims management skills
          • Payroll, Proof reading; exceptional research and writing skills,
          • MS Office Word 2007 /2010;Word, Peach Tree accounting, Perfect, Windows 98, windows 7 and XP; word processing, Excel, Lotus and Outlook; Netwerkes, Power Point, some Quickbooks and time slips, Riskmaster,
          • Ability to work independently and manage various projects simultaneously
          • Multi-phone lines (experienced up to10 lines) and Call Center Experience
          • Typing 89 wpm; ten key(touch) 30,000 per hour; Data Entry/administrative duties
          • Ability to operate most office equipment, Strong leadership and team work ability
          • APD, A/P, A/R, Payroll, balance reconciliation, budget and forecast, HR, New hire paperwork, file management, background, orientation, employee testing management

          • Obtained my Associates of Science in Paralegal, Metropolitan College January 2003
          • Certificate of Achievement (Expediter) Indexing July 18, 2003
          • One year training as Professional Admin Secretary( PAS) January 1994- May 1995
          • Notary

          Knowledge in:
          Business communication; litigation and trial preparation; insurance; contract law; real estate law; wills, trust and Estate; corporate law ; bankruptcy; tort law; criminal law; family law; civil law; legal research and writing read-ins and computerized indexing (expediting)

          Work History

          ELMCROFT Business Office Coordinator 06/18/12 – 01/08/2013

          • A/P and A/R, budget, balance reconciliation, client billing, maintaining billing spreadsheets, check requests, petty cash custodian, aging reports review, expense check processing, process direct deposit,
          • Maintain all files for residents ensuring paper work is in order for state regulator compliance as well as review of resident lease agreements
          • Background checks, and drug testing, facilitate and process all HR paperwork, Facilitate employee Orientation, Manage Kronos to process and validate payroll data as well as process payroll
          • Manage and monitor all certifications are up to date and continued education hours are completed to remain state compliant. Facilitate and maintain all certification spreadsheets.
          • All regular office duties, answering phones, copies, scanning, filing, organization of all paperwork, distributed mail, assist in all paperwork needed for legal department

          CAC Financial Insurance Claims Manager/ Client liaison 02/18/2010- 08/16/10
          • Management of Insurance claims, billing, insurance filings, file management, check requests, balance reconciliations, EOB document requests, medical billing
          • Drafting of Legal documents, Drafting of Bankruptcy (B13) and Probate Creditors’ Claims, Workers Compensation filing and review all requests made for filings. Lien filing or releases.
          • I serve as contact between collectors, Legal Office and Client Business office to gather information for each to do their job. Process all needed drafts and gather information for the legal department to enable them to proceed with any collections, or lawsuits that may be filed.
          • Monitoring of all incoming faxes for medical and outsourcing departments, deliver all requests to administrative personnel, deliver mail to appropriate party, provides supplies, books and order them as needed. Observe and request repairs on all office equipment as needed.

          Claimetrics (NOI) Intake Coordinator/ Client RA / Customer Service 03/31/08 – 12/03/09
          • Claims Management, Legal File management and trial preparation
          • Notice Of Injury Intake, client and employer and patient contact and documentation
          • Provider billing research, Check log, refund requests , accounts payable, EOB requests
          • Legal indexing, various correspondence, client contact, provider contact, mail room
          • Some training in claim adjustments through GENESIS program (certificate achieved)

          AT&T Customer Care Representative/Tech Support 03/20/06 – 3/31/08
          • Customer Service, billing and payments, wireless data set up; phone settings, technical support inbound and outbound customer contact

          FedEx Legal Jr. Paralegal/secretary 09/12/03 -10/01/04
          • assisted Sr. Paralegal with discovery, drafting correspondence, closed/open case files, settlement check request, and data entry all office equipment
          • Client contact and information intake
          • all secretarial duties; multi-line phones, mail messages, mailings, file management

          Polar Donuts Cashier/wholesale Rep/ Secretary/ Assistant Manager 11/01/97- 05/05/03
          • Bookkeeping; accounts payable/ accounts receivables management
          • All secretarial duties, account management
          • Wholesale client contact and maintenance of such files
          • Some management (3 employees)

          • Dean’s Honor Roll Summer -2001
          • Director’s Honor Roll January- 2002; May - 2002; and September- 2002
          Honorary Awards
          • Excelsior Propter Award Wills, Trust and Estate planning Fall- 2001
          • Excelsior Propter Award Research &Writing II Winter – 2002
          • Multiple Service awards
          • 3.47


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I believe that we become the Love that we realize.
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